Ald. Cappleman Retired May 2023 – Visit to Connect with Alderwoman Angela Clay’s Office

Get Your Residential Parking Passes

Get Your Residential Parking Passes


Enforcement will resume for City Stickers and zoned parking violations on Friday, July 31. Below are steps on how to purchase both City Stickers and Residential Parking Daily Permits in person and online. Please do not hesitate to contact our office by phone (773-878-4646) or email if we can be of assistance.

For both City Stickers and Residential Parking Daily Permits, you must bring the following to a City Clerk location:

  • Photo ID
  • Approved proof of residency
  • Vehicle registration with Vehicle Identification Number and license plate information (Only for city sticker)
  • Exception Letter (Only for those who wish to add zoned parking and do not live directly on a zoned street – see below)

All City Clerk locations are now open, and residents can purchase city stickers and residential parking passes in person. Residents must wear a mask and practice social distancing.

North Side Satellite Office
Monday – Friday, 9:00 am to 5:00 pm
5430 West Gale St

City Hall Office
Monday – Friday, 8:00 am to 5:00 pm
121 North LaSalle St Room 107

You can purchase Residential Parking Daily Permits and City Stickers 24/7 online at ezbuy.chicityclerk.comPlease note that for your first purchase you will need to create an account.

In order to make a purchase online, you will need to know your Customer Code (Residential Parking Daily Permits) or your Reference Number (City Stickers).

Your Reference Number will be on the top of the courtesy reminder mailed to you. If you do not have your reference number, you can provide your license plate and VIN number. For new cars and residents, click here

Your Customer Code will be on the bottom of your previously purchased Residential Parking Daily Permits sheets (see image below). If you have purchased these passes before, but do not know your customer code, you can email Please include a photo of your picture ID in the email. If your ID address does not match your current residence, you will need to attach a proof of residency to the email. Within 3-5 days, you will receive an email with your Customer Code from the City Clerk and will be able to purchase passes online.

If you have not purchased guest passes before, you will need to email the City Clerk’s Office to receive a Customer Code. Email photos/attachments of the below to with the subject line “Customer Code”:

Within 3-5 business days, you will receive an email response with your assigned customer code. When you have received a customer code you can make your purchase online at

Please note that you will first receive an automatic reply from the account after emailing your documents. You will receive a second email address that directly responds to your message. 

Exception letters (also known as buffer and exemption letters) are necessary for individuals who live within close proximity to a zoned parking street but whose residential address is not directly within a residential zone. Our office is able to provide virtual letters of exception at this time. If you are in need of an exception letter, please email us at with the following information:

  • Name
  • Address (including unit number)
  • Make & Model of Vehicle
  • License Plate Number
  • Requested Zone Number

Please do not hesitate to reach out if our office can answer any questions or support you through this process. We can be reached at 773-878-4646 and at

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