Chicago City Clerk Anna M. Valencia announced the Office of the City Clerk (OCC) will reopen its City Hall location with limited operations starting Monday, June 8, 2020. In an effort to adhere to gathering restrictions and social distancing rules, the Office of the City Clerk will be phasing in employees, starting with a limited front-line staff. The Office of the City Clerk has also implemented operational changes to increase safety for staff members and residents.
These new operational and safety measures include:
Masks and Social Distancing Requirements
All residents and staff members are required to wear a mask or face covering and practice social distancing (maintaining a six-foot distance) while inside the OCC City Hall location.
All residents visiting the office should use the designated entrance on LaSalle Street. This entrance serves to streamline the purchasing process and ensure social distancing practices. All residents and City workers are required to have their temperature checked upon arrival at City Hall. Staff will be stationed throughout the lobby to assist with any questions or concerns.
The City Hall location lobby is reconfigured to ensure residents can receive city services as safely and efficiently as possible. Residents will notice updated directional signage as well as reminders for social distancing posted throughout the office.
City Sticker Late Fee Waiver
To provide some relief for those who are unable to purchase or renew their stickers during this time, The Office of the City Clerk will be waiving late fees on certain City Stickers from March 19, 2020, until July 15, 2020, for residents whose stickers were up for renewal or who purchased a new vehicle from January-June of 2020.
24/7 Online Store
The Office of the City Clerk is encouraging residents to make purchases online or by mail. Residents can visit the 24/7 online store, ezbuy.chicityclerk.com, to purchase their City Sticker, Residential Parking Permit, and Dog Licenses.
The Customer Service phone line, Archer Avenue, and Gale Street locations will remain temporarily closed.
For the most up to date information, make sure to visit chicityclerk.com.
City Sticker Late Fee Waiver
In an effort to provide some relief for those who are unable to purchase or renew their stickers during this time, The Office of the City Clerk will be waiving late fees on certain City Stickers from March 19, 2020 until July 15, 2020 for residents whose stickers were up for renewal or who purchased a new vehicle from January-June of 2020.
To ensure residents can receive city services as safely and efficiently as possible, we ask that residents have all the necessary documents needed for purchase prepared upon reaching the sales window.
Ticketing enforcement for compliance related violations such as City Stickers and Residential Permit Parking is suspended until July 16, 2020. For information on ticketing make sure to visit the Department of Finance website.