Senior Services

Eight percent of the 46th Ward residents are over the age of 65, and although this is a relatively small population group, there are a lot of resources and services available to seniors. 46th Ward specific events, such as the annual senior health fair, can be found on the calendar by clicking here. The following is a listing of resources offered by third party organizations, the City of Chicago, and Illinois:

Helpful Senior Specific Phone Numbers:
– Aging and Disability Resource Center (ADRC): 312-744-4016
– Elder Abuse and Neglect Hotline: 866-800-1408
– Senior Helpline (IDOA): 800-252-8966

Illinois Department on Aging
Illinois’ department for seniors is a helpful resource that offers support and services to seniors, including legal counsel, protective services, and the Senior Health Insurance Program (SHIP). Click here for more information.

City Hall, Room 100
121 N. LaSalle
Phone: 312-744-4016

Changes to Senior Sewer Rebate submission process as of January 2020: Submit directly to Department of Finance, DO NOT deliver to the Alderman’s office
As of January 2020, all Senior Sewer rebates will be handled by the Department of Finance, Utility Billing & Customer Service at 333 S. State Street. These rebates will NOT be handled by the City Council Committee on Finance and DO NOT need to be turned in to the Alderman’s office.
The Department of Finance is in the process of transitioning this program to the office of Utility Billing and Customer Service. They expect to send renewal notices to previous applicants of the Senior Sewer Rebate in February 2020. The new application will be posted to the City’s website.
Starting immediately, please submit all claim forms and supporting documentation to:
City of Chicago, Department of Finance
P.O. Box 6330
Chicago, Illinois 60680-6330
Or e-mail to:
 This change is designed to streamline the application process so residents can receive their checks more quickly. If you have any questions, you may contact the Utility Billing & Customer Service office at 312.744.4426 or contact Alderman Cappleman’s office.

Senior Services/Area Agency on Aging
The City’s Senior Services Area Agency on Aging administers a variety of programs designed to address the diverse needs and interests of older Chicagoans, from those who are healthy and active, to those who are frail and home-bound. The agency operates six Regional Senior Centers that act as community focal points for information and assessment, and provide senior services in health and fitness, education and recreation, with the Northeast (Levy) Regional Senior Center serving the 46th Ward.  There are approximately 300 senior citizen groups and clubs that participate in programs at the Northeast Senior Center.

Northeast (Levy) Senior Center
2019 W. Lawrence Avenue Chicago, IL 60625

Click here for more information.

Housing Opportunities & Maintenance for the Elderly, H.O.M.E.
H.O.M.E.’s services include an upkeep and repair service to ensure seniors enjoy healthy and safe living conditions. A shopping bus assists seniors with transport to grocery stores where they have access to food and supplies that are essential to their well-being. H.O.M.E. also manages three affordable buildings where seniors choose between individual apartments or, for residents who need some assistance, shared living. H.O.M.E. also launched a new model of its moving program, which is a sustainable service that assists low-income seniors who need help moving.

1419 W Carroll Ave, Floor 2
Chicago, IL 60607-1149
Phone: (773) 921-3200
Fax: (312) 455-1500

For more information, click here.